Privacy Policy - Greater Whitsunday Innovation Digital Toolkit

1. Introduction

Greater Whitsunday Innovation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use the Greater Whitsunday Innovation Digital Toolkit.

2. Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

Name and email address
Organisation name and role
Contact information
Business details and capabilities

Usage Data

We automatically collect information about how you interact with our service:

IP address and browser type
Pages visited and time spent
Device information and operating system
Referral sources and navigation patterns

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our digital toolkit service
To process and respond to organisation suggestions and inquiries
To send newsletters, updates, and promotional communications
To improve our services and user experience
To monitor usage and analyze trends
To detect, prevent, and address technical issues
To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

With your explicit consent
To trusted service providers who assist us in operating our service
When required by law or to protect our rights and safety
In connection with a business transfer or merger
Publicly available information in our business directory

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

Secure socket layer (SSL) encryption for data transmission
Regular security assessments and updates
Restricted access to personal information
Secure data storage and backup procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how our site is used
Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Restriction of processing
Data portability
Objection to processing

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: https://gwinnovation.com.au

Address: Greater Whitsunday Innovation, Queensland, Australia